Introduction to Service Engineering - Revision history

Adminsske at 08:00, 11 May 2012

2012-05-11T08:00:25Z

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	[http://onlinelibrary.wiley.com/book/10.1002/9780470569627 Learn more...]		[http://onlinelibrary.wiley.com/book/10.1002/9780470569627 Learn more...]

−	<br/>~~[[Part of bundle:: \| ]]~~  [[SSKE Knowledge/hasEditor::Gavriel Salvendy\| ]]  [[SSKE Knowledge/hasEditor::Waldemar Karwowski\| ]][[SSKE Knowledge/hasPublisher::John Wiley\| ]]	+	<br/>  [[SSKE Knowledge/hasEditor::Gavriel Salvendy\| ]]  [[SSKE Knowledge/hasEditor::Waldemar Karwowski\| ]][[SSKE Knowledge/hasPublisher::John Wiley\| ]]

	[[Category:SSKE Knowledge/Book\|SSKE_Knowledge/Book]]		[[Category:SSKE Knowledge/Book\|SSKE_Knowledge/Book]]

2012-05-11T07:59:56Z

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	[http://onlinelibrary.wiley.com/book/10.1002/9780470569627 Learn more...]		[http://onlinelibrary.wiley.com/book/10.1002/9780470569627 Learn more...]

−	<br/>[[Part of bundle::~~Http://www.semanticweb.org/alexandra/ontologies/2012/3/bibliography~~\| ]]  [[~~Bibliography~~/hasEditor::Gavriel Salvendy\| ]]  [[~~Bibliography~~/hasEditor::Waldemar Karwowski\| ]][[~~Bibliography~~/hasPublisher::John Wiley\| ]]	+	<br/>[[Part of bundle:: \| ]]  [[SSKE Knowledge/hasEditor::Gavriel Salvendy\| ]]  [[SSKE Knowledge/hasEditor::Waldemar Karwowski\| ]][[SSKE Knowledge/hasPublisher::John Wiley\| ]]

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2012-05-11T07:57:47Z

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	<br/>[[Part of bundle::Http://www.semanticweb.org/alexandra/ontologies/2012/3/bibliography\| ]]  [[Bibliography/hasEditor::Gavriel Salvendy\| ]]  [[Bibliography/hasEditor::Waldemar Karwowski\| ]][[Bibliography/hasPublisher::John Wiley\| ]]		<br/>[[Part of bundle::Http://www.semanticweb.org/alexandra/ontologies/2012/3/bibliography\| ]]  [[Bibliography/hasEditor::Gavriel Salvendy\| ]]  [[Bibliography/hasEditor::Waldemar Karwowski\| ]][[Bibliography/hasPublisher::John Wiley\| ]]

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2012-05-03T22:45:07Z

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	[http://onlinelibrary.wiley.com/book/10.1002/9780470569627 Learn more...]		[http://onlinelibrary.wiley.com/book/10.1002/9780470569627 Learn more...]

−	<br/>[[Part of bundle::Http://www.semanticweb.org/alexandra/ontologies/2012/3/bibliography]]  [[Bibliography/hasEditor::Gavriel Salvendy\| ]]  [[Bibliography/hasEditor::Waldemar Karwowski\| ]][[Bibliography/hasPublisher::John Wiley\| ]]	+	<br/>[[Part of bundle::Http://www.semanticweb.org/alexandra/ontologies/2012/3/bibliography\| ]]  [[Bibliography/hasEditor::Gavriel Salvendy\| ]]  [[Bibliography/hasEditor::Waldemar Karwowski\| ]][[Bibliography/hasPublisher::John Wiley\| ]]

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		+	As customers and service providers create new value through globally interconnected service enterprises, service engineers are finding new opportunities to innovate, design, and manage the service operations and processes of the new service-based economy. Introduction to Service Engineering provides the tools and information a service engineer needs to fulfill this critical new role.

−	~~[[Category:Bibliography/Book]]~~	+	The book introduces engineers as well as students to the fundamentals of the theory and practice of service engineering, covering the characteristics of service enterprises, service design and operations, customer service and service quality, web-based services, and innovations in service systems.

−	[[Part of bundle::Http://www.semanticweb.org/alexandra/ontologies/2012/3/bibliography]]	+	[http://onlinelibrary.wiley.com/book/10.1002/9780470569627 Learn more...]
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		+	<br/>[[Part of bundle::Http://www.semanticweb.org/alexandra/ontologies/2012/3/bibliography]]  [[Bibliography/hasEditor::Gavriel Salvendy\| ]]  [[Bibliography/hasEditor::Waldemar Karwowski\| ]][[Bibliography/hasPublisher::John Wiley\| ]]
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		+	[[Category:Bibliography/Book]]

2012-04-26T12:49:02Z

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[[Category:Bibliography/Book]]

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