Service Engineering and Management (SEM) Master Program - Revision history

Adminsske at 17:14, 18 May 2012

2012-05-18T17:14:40Z

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	'''Courses'''		'''Courses'''

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Adminsske at 17:01, 18 May 2012

2012-05-18T17:01:27Z

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	For more information please click [http://acs.pub.ro/doc/planuri%20master/SEM.pdf here].		For more information please click [http://acs.pub.ro/doc/planuri%20master/SEM.pdf here].

−	[[SSKE Knowledge/hasDirector::Borangiu, Theodor\| ]][[SSKE Knowledge/isRelatedToFaculty::The Faculty of Automatic Control and Computers~~\| ]][[SSKE Knowledge/isRelatedToFaculty::Faculty of Engineering of the University of Porto (FEUP)~~\| ]]	+	[[SSKE Knowledge/hasDirector::Borangiu, Theodor\| ]][[SSKE Knowledge/isRelatedToFaculty::The Faculty of Automatic Control and Computers\| ]]

	[[Category:SSKE Knowledge/University Program\|SSKE_Knowledge/University_Program]]		[[Category:SSKE Knowledge/University Program\|SSKE_Knowledge/University_Program]]

Adminsske at 17:01, 18 May 2012

2012-05-18T17:01:03Z

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−	For more information please click [http://acs.pub.ro/doc/planuri%20master/SEM.pdf here].[[SSKE Knowledge/hasDirector::Borangiu, Theodor\| ]][[SSKE Knowledge/isRelatedToFaculty::The Faculty of Automatic Control and Computers\| ]]	+	For more information please click [http://acs.pub.ro/doc/planuri%20master/SEM.pdf here].
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		+	[[SSKE Knowledge/hasDirector::Borangiu, Theodor\| ]][[SSKE Knowledge/isRelatedToFaculty::The Faculty of Automatic Control and Computers\| ]][[SSKE Knowledge/isRelatedToFaculty::Faculty of Engineering of the University of Porto (FEUP)\| ]]

	[[Category:SSKE Knowledge/University Program\|SSKE_Knowledge/University_Program]]		[[Category:SSKE Knowledge/University Program\|SSKE_Knowledge/University_Program]]

Adminsske at 23:51, 16 May 2012

2012-05-16T23:51:15Z

← Older revision		Revision as of 23:51, 16 May 2012
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	The emergence of Service Science or Service Science, Management and Engineering (SSME)  is a story of gradual identification of numerous areas of study: service economics, service marketing, service operations, service management, service engineering, service computing, service sourcing, service human resources management, service design, a.o.		The emergence of Service Science or Service Science, Management and Engineering (SSME)  is a story of gradual identification of numerous areas of study: service economics, service marketing, service operations, service management, service engineering, service computing, service sourcing, service human resources management, service design, a.o.

−	Courses	+	'''Courses'''

−	{{#ask: [[Category:SSKE Knowledge/University Course]]	+	{{#ask: [[Category:SSKE Knowledge/University Course]] [[SSKE Knowledge/isPartOfProgram::Service Engineering and Management (SEM) Master Program]] \| ?SSKE Knowledge/isPartOfProgram \| format=table \| order=ascending \| source=wiki \| merge=false \|}}
−	[[SSKE Knowledge/isPartOfProgram::Service Engineering and Management (SEM) Master Program]]	+
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Adminsske at 23:47, 16 May 2012

2012-05-16T23:47:58Z

← Older revision		Revision as of 23:47, 16 May 2012
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	The emergence of Service Science or Service Science, Management and Engineering (SSME)  is a story of gradual identification of numerous areas of study: service economics, service marketing, service operations, service management, service engineering, service computing, service sourcing, service human resources management, service design, a.o.		The emergence of Service Science or Service Science, Management and Engineering (SSME)  is a story of gradual identification of numerous areas of study: service economics, service marketing, service operations, service management, service engineering, service computing, service sourcing, service human resources management, service design, a.o.

−	~~For more information please click [http://acs.pub.ro/doc/planuri%20master/SEM.pdf here].~~	+	Courses

−	[[Category:SSKE Knowledge/University Program]][[SSKE Knowledge/hasDirector::Borangiu, Theodor\| ]][[SSKE Knowledge/isRelatedToFaculty::The Faculty of Automatic Control and Computers\| ]]	+	{{#ask: [[Category:SSKE Knowledge/University Course]]
		+	[[SSKE Knowledge/isPartOfProgram::Service Engineering and Management (SEM) Master Program]]
		+	\| ?SSKE Knowledge/isPartOfProgram
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		+	For more information please click [http://acs.pub.ro/doc/planuri%20master/SEM.pdf here].[[SSKE Knowledge/hasDirector::Borangiu, Theodor\| ]][[SSKE Knowledge/isRelatedToFaculty::The Faculty of Automatic Control and Computers\| ]]
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		+	[[Category:SSKE Knowledge/University Program\|SSKE_Knowledge/University_Program]]

Adminsske: Created page with "The new Master program "Service Engineering and Management" responds to the present worldwide demand of service innovation. The scale and complexity of globally dispersed service..."

2012-05-15T10:58:01Z

Created page with "The new Master program "Service Engineering and Management" responds to the present worldwide demand of service innovation. The scale and complexity of globally dispersed service..."

New page

The new Master program "Service Engineering and Management" responds to the present worldwide demand of service innovation. The scale and complexity of globally dispersed service systems is growing rapidly and the importance of using resources efficiently, effectively and in a sustainable manner is rising, as service activities become an ever greater part of value creation in modern economies. Proportionally, we are paying more for experience, advice, information, assurances, use of infrastructures and leasing, and less on growing, building and owning physical goods.

In such a rapidly changing and increasingly complex world, service innovation requires new skills and deep knowledge that underpins the skill set. People are needed who can understand and marshal diverse global resources to create value. Frequently these resources are accessed using advanced information and communication technologies (ICT) and new globe-spanning business models. The people with new skills for service innovation are sometimes known as adaptive innovators for the continuous stream of improvement they identify and realize. Service innovation can improve customer-provider interactions and the experience of finding, obtaining, installing, maintaining, upgrading and disposing of products. Service innovation can<br/>enhance the capability of organizations to create value with key stakeholders. Service innovation can improve the quality of life of the individuals and help the society deal with issues such as aging population. Service innovation can enable self service that eliminates waiting and allows 24/7 access via modern devices: mobile phones, web browsers, etc.

The emergence of Service Science or Service Science, Management and Engineering (SSME)  is a story of gradual identification of numerous areas of study: service economics, service marketing, service operations, service management, service engineering, service computing, service sourcing, service human resources management, service design, a.o.

For more information please click [http://acs.pub.ro/doc/planuri%20master/SEM.pdf here].

[[Category:SSKE Knowledge/University Program]][[SSKE Knowledge/hasDirector::Borangiu, Theodor| ]][[SSKE Knowledge/isRelatedToFaculty::The Faculty of Automatic Control and Computers| ]]