SSKE Knowledge/Service Science Fundamental
Cultivating in demand skills for an on demand world
Service Science: Toward a Smarter Planet
Service Science (Grid Computing Journal paper)
Service system fundamentals: Work system, value chain, and life cycle
Steps Toward a Science of Service Systems
Designing a service science discipline with discipline
Toward a conceptual foundation for service science
An Integrated SS-VSA Analysis of Changing Job Roles
Teaching and Research of Service Science at HSE
A VSA-SS Approach to Healthcare Service Systems
Smart Service Systems and Viable Service Systems
Foundations and Implications of a Proposed Unified Services Theory
On value and value co-creation: A service systems perspective
The service system is the basic abstraction of service science