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The presentation was held at [http://sske.cloud.upb.ro/wiki/index.php/Nordic_Service_Science_Summit_%282007%29 http://www.ibm.com/i/c.gifNordic Service Science Summit 2007] ''IBM Finland, Helsinki on Feb 28th 2007''. [http://www-05.ibm.com/fi/news/events/nsss/pdf/Vepsalainen.pdf ''Download''] [[SSKE Knowledge/hasKeyword::Learning Needs| ]] [[SSKE Knowledge/hasPublicationDate::2007| ]] [[Category:SSKE Knowledge/Document|SSKE_Knowledge/Document]]<br/>[[Category:SSKE Knowledge/Service Science Fundamental|SSKE_Knowledge/Document]]

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