From SSKE
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− | <font face="Times New Roman, serif"><font size="2"><font style="font-size: 13pt" size="3"><span style="font-weight: normal">Service can be defined as </span></font><font style="font-size: 13pt" size="3">''<span style="font-weight: normal">value-cocreation</span>''</font><font style="font-size: 13pt" size="3"><span style="font-weight: normal">, value as change that</span></font><font style="font-size: 13pt" size="3">people prefer, and value-cocreation as a change or set of related changes that people prefer and realize as a result of their communication, planning, or other purposeful and knowledge-intensive interactions</font></font></ | + | <font face="Times New Roman, serif"><font size="2"><font style="font-size: 13pt" size="3"><span style="font-weight: normal">Service can be defined as</span></font><font style="font-size: 13pt" size="3">''<span style="font-weight: normal">value-cocreation</span>''</font><font style="font-size: 13pt" size="3"><span style="font-weight: normal">, value as change that</span></font><font style="font-size: 13pt" size="3">people prefer, and value-cocreation as a change or set of related changes that people prefer and realize as a result of their communication, planning, or other purposeful and knowledge-intensive interactions</font></font>. |
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+ | A simple act of competition, such as playing a game of chess, can be an example of mundane value-cocreation, benefiting the junior player to learn and benefiting the senior player to validate a performance ranking. However, the<br/>concepts of collaboration, competition, and coordination do not do justice to<br/>standardized or societal-scale patterns of value-cocreation phenomena. Money<br/>(universal medium of exchange), rights (universal rule of law), and literacy<br/>(universal education) are three of the most profound service-enabling innovations<br/>ever made.</span></span></font> | ||
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[[Category:SSKE Knowledge/Value Co-Creation|SSKE_Knowledge/Value_Co-Creation]] | [[Category:SSKE Knowledge/Value Co-Creation|SSKE_Knowledge/Value_Co-Creation]] |
Revision as of 06:24, 4 July 2012
Service can be defined asvalue-cocreation, value as change thatpeople prefer, and value-cocreation as a change or set of related changes that people prefer and realize as a result of their communication, planning, or other purposeful and knowledge-intensive interactions.
A simple act of competition, such as playing a game of chess, can be an example of mundane value-cocreation, benefiting the junior player to learn and benefiting the senior player to validate a performance ranking. However, the
concepts of collaboration, competition, and coordination do not do justice to
standardized or societal-scale patterns of value-cocreation phenomena. Money
(universal medium of exchange), rights (universal rule of law), and literacy
(universal education) are three of the most profound service-enabling innovations
ever made.</span></span>