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(Created page with "'''Abstract''' The service sector accounts for most of the world’s economic activity, but it’s the leaststudied part of the economy. A service system comprises people and te...")
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Revision as of 12:15, 11 May 2012
Abstract
The service sector accounts for most of the world’s economic activity, but it’s the leaststudied part of the economy. A service system comprises people and technologies that adaptively compute and adjust to a system’s changing value of knowledge.A science of service systems could provide theory and practice around service innovation.