From SSKE
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| − | <font face="Times New Roman, serif"><font size="2"><font style="font-size: 13pt" size="3"><span style="font-weight: normal">Service can be defined as</span></font><font style="font-size: 13pt" size="3">''<span style="font-weight: normal">value-cocreation</span>''</font><font style="font-size: 13pt" size="3"><span style="font-weight: normal">, value as change that</span></font><font style="font-size: 13pt" size="3">people prefer, and value-cocreation as a change or set of related changes that people prefer and realize as a result of their communication, planning, or other purposeful and knowledge-intensive interactions</font></font> | + | <font face="Times New Roman, serif"><font size="2"><font style="font-size: 13pt" size="3"><span style="font-weight: normal">Service can be defined as</span></font><font style="font-size: 13pt" size="3">''<span style="font-weight: normal">value-cocreation</span>''</font><font style="font-size: 13pt" size="3"><span style="font-weight: normal">, value as change that</span></font><font style="font-size: 13pt" size="3">people prefer, and value-cocreation as a change or set of related changes that people prefer and realize as a result of their communication, planning, or other purposeful and knowledge-intensive interactions.</font></font></font> |
| − | + | <font face="Times New Roman, serif"><font size="2"><font style="font-size: 13pt" size="3"><br/>A simple act of competition, such as playing a game of chess, can be an example of value-cocreation, benefiting the junior player to learn and benefiting the senior player to validate a performance ranking. However, the concepts of collaboration, competition, and coordination do not do justice to standardized or societal-scale patterns of value-cocreation phenomena. Money (universal medium of exchange), rights (universal rule of law), and literacy (universal education) are three of the most profound service-enabling innovations ever made. | |
| + | Value-cocreation phenomena may be the most powerful force shaping the evolution of the world in which we live. | ||
| − | + | </font></font></font> | |
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Revision as of 06:26, 4 July 2012
Service can be defined asvalue-cocreation, value as change thatpeople prefer, and value-cocreation as a change or set of related changes that people prefer and realize as a result of their communication, planning, or other purposeful and knowledge-intensive interactions.
A simple act of competition, such as playing a game of chess, can be an example of value-cocreation, benefiting the junior player to learn and benefiting the senior player to validate a performance ranking. However, the concepts of collaboration, competition, and coordination do not do justice to standardized or societal-scale patterns of value-cocreation phenomena. Money (universal medium of exchange), rights (universal rule of law), and literacy (universal education) are three of the most profound service-enabling innovations ever made.
Value-cocreation phenomena may be the most powerful force shaping the evolution of the world in which we live.
