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Created by Adminsske on 15 May 2012, at 13:13

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Contents

Service Engineering and Management MESG Master Program

Multimedia and New Services

Objectives, Skills and Learning Outcomes

  • Analyze and discuss the structuring role of communications and its impacts on organization and economic and social development of societies (companies, citizens, public administration).
  • Understanding the technological trends of telecommunications (networks, terminals, services).
  • To be acquainted with the relevant aspects of the sector in Portugal and in the world.
  • Mastering some basic technological concepts to facilitate multi-disciplinary dialogue in organizations, either internal collaborative processes or in the external relationship with partners, suppliers or customers of the value chain.
  • Learn to make use of ICT (as part of multimedia communication) to  promote innovation, whether in business models, in production processes or decisions, products and services.
  • To be acquainted with the incorporation of electronic communication platforms in the construction and provision of services, using real case studies.

Program

  • ICT, SI and Services (the C-Communications factor )
  • Historical evolution and Telecommunication trends  (networks, terminals, services, applications)
  • Basic concepts of technology, models of operators and regulatory framework
  • The integrated, convergent and multi-media nature of  communication platforms
  • Public and private networks, fixed and mobile, local and global (for voice, data and image)
  • Fixed telephone networks / wireless, data networks for packages, cable networks for TV,
  • Network Access and Core Networks, Networks of New Generation
  • Means of Transmission and Switching, Protocols and Signaling; Terminals
  • Provision of Triple-play services (fixed / mobile telephone, internet and television)
  • 3 structures model
  • The IP world (IP protocols, VPN networks and integrated services)
  • The Internet, Intranet and Extranet in Value Chains of Industries, Business-Web
  • The Internet of Objects, the ubiquity of processors and global connectivity
  • The new Anywhere paradigm (the tripod IP Networking, Broadband and Mobility)
  • Real case studies presented by guests for analysis of value creation

Visit the MESG Multimedia and New Services Course site.