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(Created page with "== [http://sske.cloud.upb.ro/wiki/index.php/FEUP_MESG_-_Services_Engineering_and_Management MESG Master Program] == == Business Process Modeling Course == '''Objectives, Skills...")
 
 
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== [http://sske.cloud.upb.ro/wiki/index.php/FEUP_MESG_-_Services_Engineering_and_Management MESG Master Program] ==
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<span style="font-size:large">[[SSKE Knowledge/isPartOfProgram::FEUP MESG - Services Engineering and Management]]</span>
  
== Business Process Modeling Course ==
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<span style="font-size:large">Business Process Modeling Course</span>
  
'''Objectives, Skills and Learning Outcomes'''<br/><br/>After the completion of this course unit, students should be able to:
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=== Objectives, Skills and Learning Outcomes<br/><br/>After the completion of this course unit, students should be able to: ===
  
 
*Describe and explain the context that supports the development of new models and business processes supported by information and communication technologies.
 
*Describe and explain the context that supports the development of new models and business processes supported by information and communication technologies.
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*Specify information systems to support the implementation and management of business processes from their models.
 
*Specify information systems to support the implementation and management of business processes from their models.
  
'''Program'''
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=== Program ===
  
 
*I- Concepts and principles; Models and processes: framework and strategy;
 
*I- Concepts and principles; Models and processes: framework and strategy;
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*V- Process management: models, techniques and tools; Alignment, and Performance improvement and management.
 
*V- Process management: models, techniques and tools; Alignment, and Performance improvement and management.
  
Visit the [http://sigarra.up.pt/feup_uk/disciplinas_geral.FormView?P_CAD_CODIGO=ESG0002&P_ANO_LECTIVO=2011/2012&P_PERIODO=1S MESG Business Process Modeling Course Site].
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Visit the [http://sigarra.up.pt/feup_uk/disciplinas_geral.FormView?P_CAD_CODIGO=ESG0002&P_ANO_LECTIVO=2011/2012&P_PERIODO=1S MESG Business Process Modeling Course Site]. [[SSKE Knowledge/isTaughtBy::Faria, José António | ]][[SSKE Knowledge/isTaughtBy::Azevedo, Américo | ]]
  
[[Category:SSKE Knowledge/University Course]][[SSKE Knowledge/isPartOfProgram::FEUP MESG - Services Engineering and Management| ]][[SSKE Knowledge/isTaughtBy::Faria, José António | ]][[SSKE Knowledge/isTaughtBy::Azevedo, Américo | ]]
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[[Category:SSKE Knowledge/University Course|SSKE_Knowledge/University_Course]]

Latest revision as of 23:44, 18 May 2012

FEUP MESG - Services Engineering and Management

Business Process Modeling Course

Objectives, Skills and Learning Outcomes

After the completion of this course unit, students should be able to:

  • Describe and explain the context that supports the development of new models and business processes supported by information and communication technologies.
  • Explain the benefits of process- oriented  organizations management and describe the regulatory frameworks and models of reference.
  • Identify and design the processes of an organization from its business model.
  • List, explain and apply the main methods, techniques and support tools to the modeling and analysis of processes in an organization.
  • Specify information systems to support the implementation and management of business processes from their models.

Program

  • I- Concepts and principles; Models and processes: framework and strategy;
  • II- Process-oriented management systems; Business Models and Business Processes;
  • III- Identification and modelation of processes and services; Representation methods and process documentation; Application examples; as-is” and “to be” models;
  • IV- Specification of information systems which support process and services management;
  • V- Process management: models, techniques and tools; Alignment, and Performance improvement and management.

Visit the MESG Business Process Modeling Course Site.

This page was last modified on 18 May 2012, at 23:44.This page has been accessed 1,726 times.