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Contents |
Service Engineering and Management MESG Master Program
Requirements Engineering for Services Course
Objectives, Skills and Learning Outcomes
To endow students with skills to plan, manage and carry out a process of analysis and specification of requirements of a service system based in technologies.
Program
1. Introduction: scope and importance of requirements engineering; notion of requirement; types of requirements; classification of requirements based on ISO/IEC 9126 standard; process of requirements engineering; systems life-cycle context.
2. Requirements discovery: source of requirements; traditional techniques (surveys, interviews, document analysis); group techniques (brainstorming, focus groups, RAD/JAD workshops); prototyping techniques; techniques directed by models (aims and scenario); cognitive techniques (laddering); contextual techniques (observation and social analysis).
3. Analysis and negotiation of requirements: checklists, interaction or dependence matrices, requirements risks and priorities; consistence verification, requirements modeling (use case modelling and domain models)
4. Requirements specification: structuring requirements documents; requirements table; wikis
5. Requirements validation: checklists, prototyping, model validation, acceptance tests.
6. Requirements management: alteration management, requirements attributes, requirements traceability; requirements management tools.
