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Service Engineering and Management Master Program

Business Process Modelling

Course objectives:

  • To presents how the business of the organization can be perceived through processes and description of a process.
  • To provide a conceptual framework for how organizations can describe and define their businesses to be focused in processes.
  • To present some of the advantages and define solution content for business process management (BPM).
  • To design business re organisation along the value-added chain, dictated by time-critical customer processes.