From SSKE

MESG Master Program

Business Process Modeling Course

Objectives, Skills and Learning Outcomes

After the completion of this course unit, students should be able to:

• Describe and explain the context that supports the development of new models and business processes supported by information and communication technologies.
• Explain the benefits of process- oriented  organizations management and describe the regulatory frameworks and models of reference.
• Identify and design the processes of an organization from its business model.
• List, explain and apply the main methods, techniques and support tools to the modeling and analysis of processes in an organization.
• Specify information systems to support the implementation and management of business processes from their models.

Program

• I- Concepts and principles; Models and processes: framework and strategy;
• II- Process-oriented management systems; Business Models and Business Processes;
• III- Identification and modelation of processes and services; Representation methods and process documentation; Application examples; as-is” and “to be” models;
• IV- Specification of information systems which support process and services management;
• V- Process management: models, techniques and tools; Alignment, and Performance improvement and management.

Visit the MESG Business Process Modeling Course Site.