Last visited:
Created by Adminsske on 13 May 2012, at 21:40

From SSKE

(Difference between revisions)
Jump to: navigation, search
Line 1: Line 1:
<font face="Times New Roman, serif"><font size="2"><font style="font-size: 13pt" size="3">''Service science'' </font><font style="font-size: 13pt" size="3">is short for </font><font style="font-size: 13pt" size="3">''Service Science, Management, Engineering, and Design''</font><font style="font-size: 13pt" size="3">, also known as SSMED.</font></font></font> <font face="Times New Roman, serif"><font style="font-size: 13pt" size="3">It began as a ‘call to action,’ focusing academics, businesses, and governments on the need for research and education in areas related to service.</font></font> <font face="Times New Roman, serif"><font style="font-size: 13pt" size="3"></font></font>
+
<font face="Times New Roman, serif"><font size="2"><font style="font-size: 13pt" size="3">''Service science'' </font><font style="font-size: 13pt" size="3">is short for </font><font style="font-size: 13pt" size="3">''Service Science, Management, Engineering, and Design''</font><font style="font-size: 13pt" size="3">, also known as SSMED.</font></font></font> <font face="Times New Roman, serif"><font style="font-size: 13pt" size="3">It began as a ‘call to action,’ focusing academics, businesses, and governments on the need for research and education in areas related to service.</font></font>  
  
<font face="Times New Roman, serif"><font style="font-size: 13pt" size="3">After all, the service sector (as traditionally measured) has grown to be the largest share of gross domestic product and employment for all major industrialized countries. Now, service science has grown into a global initiative involving hundreds of organizations and thousands of people who have begun to create service innovation roadmaps and to invest in expanding the body of knowledge about service systems and networks.</font></font> <font face="Times New Roman, serif"><font style="font-size: 13pt" size="3"></font></font>
+
<font face="Times New Roman, serif"><font style="font-size: 13pt" size="3">After all, the service sector (as traditionally measured) has grown to be the largest share of gross domestic product and employment for all major industrialized countries. Now, service science has grown into a global initiative involving hundreds of organizations and thousands of people who have begun to create service innovation roadmaps and to invest in expanding the body of knowledge about service systems and networks.</font></font>  
  
<font face="Times New Roman, serif"><font style="font-size: 13pt" size="3">But exactly what counts as service science?</font></font>  
+
<font face="Times New Roman, serif"><font style="font-size: 13pt" size="3">But exactly what counts as service science?</font></font>
  
 
<font face="Times New Roman, serif"><font style="font-size: 13pt" size="3">Simply put, <span style="display: none" data-cke-bookmark="1">&nbsp;</span>service science aims to explain and improve interactions in which multiple entities work together to achieve win-win outcomes or mutual benefits.</font></font>
 
<font face="Times New Roman, serif"><font style="font-size: 13pt" size="3">Simply put, <span style="display: none" data-cke-bookmark="1">&nbsp;</span>service science aims to explain and improve interactions in which multiple entities work together to achieve win-win outcomes or mutual benefits.</font></font>
Line 9: Line 9:
 
<font face="Times New Roman, serif"><font style="font-size: 13pt" size="3">As an emerging academic discipline, service science is not a merger of two disciplines, but a quest for a holistic integrative discipline. What could possibly integrate diverse disciplines such as economics and law, marketing, operations research, management sciences, industrial and systems engineering, computer science, management of information systems, social sciences, management of technology and innovation, financial engineering, and more? Therefore, some will say that there is too much here for a single coherent discipline, but Jim Spohrer and Paul Maglio, in the paper "Service Science: Toward a Smarter Planet" show that there is in fact a coherent integration using a systems approach and identifying ten foundational concepts.</font></font><span style="display: none" data-cke-bookmark="1"></span>.
 
<font face="Times New Roman, serif"><font style="font-size: 13pt" size="3">As an emerging academic discipline, service science is not a merger of two disciplines, but a quest for a holistic integrative discipline. What could possibly integrate diverse disciplines such as economics and law, marketing, operations research, management sciences, industrial and systems engineering, computer science, management of information systems, social sciences, management of technology and innovation, financial engineering, and more? Therefore, some will say that there is too much here for a single coherent discipline, but Jim Spohrer and Paul Maglio, in the paper "Service Science: Toward a Smarter Planet" show that there is in fact a coherent integration using a systems approach and identifying ten foundational concepts.</font></font><span style="display: none" data-cke-bookmark="1"></span>.
  
&#x7B;&#x7B;#ask: &#x5B;&#x5B;Category:SSKE Knowledge/Service Science Fundamental&#x5D;&#x5D; | format=table | order=ascending | source=wiki | merge=false |&#x7D;&#x7D;
+
{{#ask: [[Category:SSKE Knowledge/Service Science Fundamental]]
 +
| format=table
 +
| order=ascending
 +
| source=wiki
 +
| merge=false
 +
|}}
  
&#x5B;&#x5B;Category:SSKE Knowledge/Service Science Fundamental|SSKE_Knowledge/Service_Science_Fundamental&#x5D;&#x5D;
+
[[Category:SSKE Knowledge/Service Science Fundamental]]

Revision as of 06:45, 4 July 2012

Service science is short for Service Science, Management, Engineering, and Design, also known as SSMED. It began as a ‘call to action,’ focusing academics, businesses, and governments on the need for research and education in areas related to service.

After all, the service sector (as traditionally measured) has grown to be the largest share of gross domestic product and employment for all major industrialized countries. Now, service science has grown into a global initiative involving hundreds of organizations and thousands of people who have begun to create service innovation roadmaps and to invest in expanding the body of knowledge about service systems and networks.

But exactly what counts as service science?

Simply put,  service science aims to explain and improve interactions in which multiple entities work together to achieve win-win outcomes or mutual benefits.

As an emerging academic discipline, service science is not a merger of two disciplines, but a quest for a holistic integrative discipline. What could possibly integrate diverse disciplines such as economics and law, marketing, operations research, management sciences, industrial and systems engineering, computer science, management of information systems, social sciences, management of technology and innovation, financial engineering, and more? Therefore, some will say that there is too much here for a single coherent discipline, but Jim Spohrer and Paul Maglio, in the paper "Service Science: Toward a Smarter Planet" show that there is in fact a coherent integration using a systems approach and identifying ten foundational concepts..

A VSA-SS Approach to Healthcare Service Systems
Alter, Stevenwarning.pngMissing annotations. Please add 1 more annotation(s) of 'SSKE Knowledge/isAConfigurationOf' (or its subproperties) to 'Alter, Steven'.
An Integrated SS-VSA Analysis of Changing Job Roles
Araújo, José Manuelwarning.pngMissing annotations. Please add 1 more annotation(s) of 'SSKE Knowledge/isAConfigurationOf' (or its subproperties) to 'Araújo, José Manuel'.
Aroso, Manuelwarning.pngMissing annotations. Please add 1 more annotation(s) of 'SSKE Knowledge/isAConfigurationOf' (or its subproperties) to 'Aroso, Manuel'.
Beirão, Gabrielawarning.pngMissing annotations. Please add 1 more annotation(s) of 'SSKE Knowledge/isAConfigurationOf' (or its subproperties) to 'Beirão, Gabriela'.
Borangiu, Theodorwarning.pngMissing annotations. Please add 1 more annotation(s) of 'SSKE Knowledge/isAConfigurationOf' (or its subproperties) to 'Borangiu, Theodor'.
Borges, José Luís Mourawarning.pngMissing annotations. Please add 1 more annotation(s) of 'SSKE Knowledge/isAConfigurationOf' (or its subproperties) to 'Borges, José Luís Moura'.
Briga, Vítorwarning.pngMissing annotations. Please add 1 more annotation(s) of 'SSKE Knowledge/isAConfigurationOf' (or its subproperties) to 'Briga, Vítor'.
Brito, António Carvalhowarning.pngMissing annotations. Please add 1 more annotation(s) of 'SSKE Knowledge/isAConfigurationOf' (or its subproperties) to 'Brito, António Carvalho'.
Brito, Carloswarning.pngMissing annotations. Please add 1 more annotation(s) of 'SSKE Knowledge/isAConfigurationOf' (or its subproperties) to 'Brito, Carlos'.
Ciobanu, Anamariawarning.pngMissing annotations. Please add 1 more annotation(s) of 'SSKE Knowledge/isAConfigurationOf' (or its subproperties) to 'Ciobanu, Anamaria'.
Context
Coraci, Ioan Cezarwarning.pngMissing annotations. Please add 1 more annotation(s) of 'SSKE Knowledge/isAConfigurationOf' (or its subproperties) to 'Coraci, Ioan Cezar'.
Cultivating in demand skills for an on demand world
Cunha, João Falcãowarning.pngMissing annotations. Please add 1 more annotation(s) of 'SSKE Knowledge/isAConfigurationOf' (or its subproperties) to 'Cunha, João Falcão'.
Cunha, Manuelwarning.pngMissing annotations. Please add 1 more annotation(s) of 'SSKE Knowledge/isAConfigurationOf' (or its subproperties) to 'Cunha, Manuel'.
Curaj, Adrianwarning.pngMissing annotations. Please add 1 more annotation(s) of 'SSKE Knowledge/isAConfigurationOf' (or its subproperties) to 'Curaj, Adrian'.
Customer
Defining the Domain
Designing a service science discipline with discipline
Dias,Teresa Galvãowarning.pngMissing annotations. Please add 1 more annotation(s) of 'SSKE Knowledge/isAConfigurationOf' (or its subproperties) to 'Dias,Teresa Galvão'.
Direct Service
Discipline Classification
Dobrica, Lilianawarning.pngMissing annotations. Please add 1 more annotation(s) of 'SSKE Knowledge/isAConfigurationOf' (or its subproperties) to 'Dobrica, Liliana'.
Dragoicea, Monicawarning.pngMissing annotations. Please add 1 more annotation(s) of 'SSKE Knowledge/isAConfigurationOf' (or its subproperties) to 'Dragoicea, Monica'.
Experience
Faculty of Engineering of the University of Porto (FEUP)warning.png
  • Missing annotations. Please add 1 more annotation(s) of 'HasPartner' (or its subproperties) to 'Faculty of Engineering of the University of Porto (FEUP)'.
  • Missing annotations. Please add 1 more annotation(s) of 'SSKE Knowledge/isAConfigurationOf' (or its subproperties) to 'Faculty of Engineering of the University of Porto (FEUP)'.
Fernandes, Augustowarning.pngMissing annotations. Please add 1 more annotation(s) of 'SSKE Knowledge/isAConfigurationOf' (or its subproperties) to 'Fernandes, Augusto'.
Ferreira, João José Pintowarning.pngMissing annotations. Please add 1 more annotation(s) of 'SSKE Knowledge/isAConfigurationOf' (or its subproperties) to 'Ferreira, João José Pinto'.
Firmino, Manuelwarning.pngMissing annotations. Please add 1 more annotation(s) of 'SSKE Knowledge/isAConfigurationOf' (or its subproperties) to 'Firmino, Manuel'.
Foundations and Implications of a Proposed Unified Services Theory
Fundamentals of service science
Guedes, Alcibíades Paulo Soareswarning.pngMissing annotations. Please add 1 more annotation(s) of 'SSKE Knowledge/isAConfigurationOf' (or its subproperties) to 'Guedes, Alcibíades Paulo Soares'.
Idyosincratic Context
Indirect Service
Ionita, Anca Danielawarning.pngMissing annotations. Please add 1 more annotation(s) of 'SSKE Knowledge/isAConfigurationOf' (or its subproperties) to 'Ionita, Anca Daniela'.
Karwowski, Waldemarwarning.pngMissing annotations. Please add 1 more annotation(s) of 'SSKE Knowledge/isAConfigurationOf' (or its subproperties) to 'Karwowski, Waldemar'.
Knowledge
Learning Needs
Lima, Francisco Reiswarning.pngMissing annotations. Please add 1 more annotation(s) of 'SSKE Knowledge/isAConfigurationOf' (or its subproperties) to 'Lima, Francisco Reis'.
Lopes, Maria Dulce Soareswarning.pngMissing annotations. Please add 1 more annotation(s) of 'SSKE Knowledge/isAConfigurationOf' (or its subproperties) to 'Lopes, Maria Dulce Soares'.
Maglio, Paul P.warning.pngMissing annotations. Please add 1 more annotation(s) of 'SSKE Knowledge/isAConfigurationOf' (or its subproperties) to 'Maglio, Paul P.'.
Making Service Science Mainstream
Marques, Mariawarning.pngMissing annotations. Please add 1 more annotation(s) of 'SSKE Knowledge/isAConfigurationOf' (or its subproperties) to 'Marques, Maria'.
Martins, Carlawarning.pngMissing annotations. Please add 1 more annotation(s) of 'SSKE Knowledge/isAConfigurationOf' (or its subproperties) to 'Martins, Carla'.
Martins, Mariawarning.pngMissing annotations. Please add 1 more annotation(s) of 'SSKE Knowledge/isAConfigurationOf' (or its subproperties) to 'Martins, Maria'.
Mendonça, José Baptistawarning.pngMissing annotations. Please add 1 more annotation(s) of 'SSKE Knowledge/isAConfigurationOf' (or its subproperties) to 'Mendonça, José Baptista'.
Morais, Maria Filomena Jordãowarning.pngMissing annotations. Please add 1 more annotation(s) of 'SSKE Knowledge/isAConfigurationOf' (or its subproperties) to 'Morais, Maria Filomena Jordão'.
Munteanu, Calinwarning.pngMissing annotations. Please add 1 more annotation(s) of 'SSKE Knowledge/isAConfigurationOf' (or its subproperties) to 'Munteanu, Calin'.
… further results